Policies & support
Contact & Grievance Support
Last updated:
Contact Compounding Investments for auction advisory enquiries, an existing Service Order, payment help, cancellation, refunds or a privacy request. Our legal operator is Trayakshvi Technologies LLP.
Customer support
services@compounding.investments
Business phone: +91 91296 46107
For an existing order, include its reference and a short description so we can locate the issue.
Grievance contact
Utkarsh Awasthi
utkarsh@trayakshvi.tech
You may contact the grievance contact directly about a service, payment or privacy concern. This does not restrict any statutory complaint or remedy.
Legal operator and registered office
- Legal name
- Trayakshvi Technologies LLP
- Brand
- Compounding Investments
- LLPIN
- ACZ-9926
- Registered office
- 3rd Floor, 49-50A/605/1, Jagannath Ganj, Jawahar Nagar, Unnao 209801, Uttar Pradesh, India
- Website
- www.compounding.investments
RERA application submitted; registration pending. Trayakshvi Technologies LLP has applied for RERA real-estate agent registration. No RERA registration certificate or registration number has been issued for publication yet. An application is not registration or approval. GST registration is not currently held. The LLPIN is not a GSTIN or RERA registration number.
This disclosure is not a claim of exemption or blanket compliance. Qualified legal and tax review of the proposed activity, role and applicable state/scheme requirements is necessary before any paid activity requiring registration. Any required registration must be obtained before that activity begins.
Cancellation, refunds and payment help
Contact support to request cancellation or a refund. Unpaid orders can be cancelled without a fee; advisory fees paid before work begins are fully refundable. After work begins, the unearned portion is refundable based on documented work delivered. An active payment/order status alone does not prove that work started. Verified duplicate payments and payments after cancellation or expiry are eligible for review and refund.
We acknowledge cancellation/refund requests within 2 business days and initiate approved refunds within 5 business days of approval. Refunds are manually processed through Razorpay to the original payment method; bank and Razorpay posting times may vary. See the Cancellation & Refund Policy for the process and definition of business days. This is not a promise of a property payment or EMD refund.
Privacy requests and account closure
Email support to request access, correction, deletion, withdrawal of consent or account closure. Email and mobile cannot be changed through self-service; support can help review a correction request with appropriate identity checks. Closure does not automatically delete accounting or transaction records that must be retained under applicable law. See the Privacy Policy.
Service delivery and scope
Our auction advisory service is delivered digitally, by email and by phone, with no physical shipment. Scope, deliverables and timeline must be agreed before work commences. We are independent of auction and allotting authorities and do not guarantee bidding success, allotment, appreciation or investment returns. Read our Terms of Use and Disclaimer before ordering.
Keep payment and account secrets private. Support and grievance handling never require your OTP, PIN, password, full card details or CVV. Do not send these by email or phone. If you share a payment screenshot, redact unrelated personal and financial details.