Policies & support

Terms of Use

Last updated: 8 September 2026

These terms cover www.compounding.investments and the auction advisory services offered under the Compounding Investments brand by Trayakshvi Technologies LLP, LLPIN ACZ-9926.

Your confirmed quote and agreed service scope form part of the terms for an order. Merely visiting the website or submitting an enquiry does not create a paid order or commit you to buy a property.

1. Current registration status

2. Independent auction advisory

Our service focuses on helping customers understand development authority plot auction notices, compare categories and reference figures, and organise information or documentation within an agreed scope. We are independent of those authorities, not their official auction portal, allotting body or representative. References to an authority, scheme or logo do not imply endorsement by that authority or affiliation with it.

We do not own or allot the plots discussed. Bidding, EMD, eligibility, allotment and conveyance are governed by the relevant authority's rules and your transaction with it. Our advisory checkout is for our service fee, not for the property price or an earnest money deposit (EMD). We do not pool or invest customer funds.

3. Eligibility and your account

You must be at least 18 years old and legally competent to contract under Indian law. Provide accurate details and use only an account and email address you are authorised to use. Email is OTP-verified; mobile is collected but not OTP-verified. Self-service email and mobile changes are not available; request corrections or account closure through support as described in the Privacy Policy.

4. Scope, delivery and when work begins

For accounts expressly enrolled in the agreement-signing checkout flow, the customer reviews and accepts the personalised agreement before payment. Confirmed upfront payment starts the signing flow. The Service Order remains awaiting agreement until both customer and company signatures and final document archival are confirmed; only then is it activated. Payment is recorded separately and is not charged again because signing is pending or fails. Existing orders outside that flow retain their accepted activation terms.

We must agree the scope, deliverables and timeline with you before work commences. Services are advisory and delivered digitally, by email and by phone. No physical goods are supplied or shipped. Any material change to the agreed scope or timeline should be discussed and agreed with you.

Work starts when substantive advisory work under the agreed scope actually begins. Creating an order, accepting a quote, making a payment or seeing an active payment/order status does not, by itself, prove that work has begun. We will document work delivered so that any cancellation or refund can be assessed fairly.

5. Quote basis and fees

• Standard reference: the advisory fee uses the existing agreed 5% category reference calculation, meaning 5% of the stated reference value for the chosen category, unless a different fee has been approved for you. The reference is not a promise of the final auction bid or property price.
• Personalised quote: the reference basis and total fee are disclosed in your quote before you commit.
• Approved overrides: an approved per-user fee override applies only to future orders created after approval. Existing confirmed orders retain their agreed fees.
• Normal payment split: the standard plan is 60% upfront and 40% when you close the Service Order. An assigned Payment Plan Code can instead provide a 10/90, 25/75, 40/60 or 50/50 split of the normal fee. It changes payment timing, not the total normal fee. Only the single code assigned to your account can be applied, before checkout is prepared. Review the server-calculated quote before accepting it.
• Special service fees: an additional fee may be proposed on an open Service Order. You must review and accept its amount and split. The default is 100% upfront; a different percentage may be agreed. Before the original checkout is prepared, its upfront portion is included in that payment. Otherwise it is collected separately, without changing the original charge. Any deferred portion is collected with the remaining normal fee at closure.
• Closure and committed amounts: required upfront fees must be confirmed before closure. Closure makes the remaining agreed balance due; it does not mean that the balance has been paid. Amounts already committed to a payment are not retrospectively changed.

The normal fee plus any separately reviewed and accepted special fee is the total service fee. No separate GST is currently collected, and a payment receipt is not a GST tax invoice. This statement does not decide whether GST registration or another tax obligation applies; qualified review remains necessary.

The advisory fee is separate from the property price, EMD, authority charges, stamp duty, registration costs and other property transaction expenses. Payment milestones are not evidence that the corresponding amount of advisory work has been earned. Cancellation and any necessary balance adjustment are assessed under the Cancellation & Refund Policy.

6. Payments, cancellations and refunds

Checkout may open on trayakshvi.tech, the website of the same legal operator, Trayakshvi Technologies LLP. The Service Order and agreed advisory fee remain with Compounding Investments. A browser redirect does not prove payment; the server verifies the provider's captured payment against the original Service Order and instalment. This checkout arrangement does not change your agreed payment milestones, cancellation rights or refund rights.

After a payment is confirmed as captured, a payment receipt is available from your signed-in dashboard. Receipts record the payment made, not a property allotment or a tax invoice. Later payments or refund decisions do not silently rewrite an issued receipt.

Razorpay processes advisory payments. Cancellation of an unpaid or unstarted order carries no fee. Advisory fees paid before work begins are fully refundable; after work begins, the unearned portion is refundable based on documented work delivered. Verified duplicate payments and payments after cancellation or expiry are eligible for review and refund.

Cancellation and refunds are handled manually through support. We acknowledge requests within 2 business days and initiate approved refunds within 5 business days of approval, through Razorpay to the original payment method. Bank and Razorpay posting times may vary. See the full policy for the process and definition of business days. These terms do not promise refunds of property payments or EMDs.

7. Auction information and independent checks

Website notice summaries, reference prices, dates, maps, areas and category descriptions are snapshots, not live guarantees. Auction conditions, inventory, deadlines and corrigenda may change. Before any bid or payment, confirm current information with the official authority and carry out appropriate independent checks, including:

• Eligibility, application steps, official deadlines, EMD, bid increments and payment schedules.
• Title, permitted land use, area/measurement basis, access, development obligations and encumbrances.
• Allotment, lease or sale conditions, transfer restrictions, cancellation and forfeiture rules.
• Taxes, statutory charges, and whether RERA or other registrations are required for the specific property and activity.

Our service does not replace legal due diligence or the authority's official documents. Your responsibility to check information does not remove our duty to exercise reasonable care in the advisory work we agree to do.

8. No guaranteed allotment or returns

We do not guarantee auction success, allotment, title clearance, financing, resale, rental income, appreciation or any return. Calculator results and scenarios are hypothetical and depend on assumptions; property values can fall and a property may be difficult to sell. We are not a SEBI-registered investment adviser, bank or NBFC. Our auction advisory is not a substitute for qualified investment, legal or tax advice. See the Disclaimer.

9. Communications and privacy

We may contact you about the enquiry or service you requested, including necessary account, payment and support messages. Optional marketing is separate and is not a condition of service; consent will be sought where required and can be withdrawn through support. An enquiry or order does not waive DND registry protections or grant blanket permission for promotional messages. The Privacy Policy explains data use and provider sharing.

10. Acceptable use and content

• Do not impersonate another person or submit unauthorised, false or unlawful information.
• Do not misuse the service, attempt unauthorised access or disrupt its security or availability.
• Respect applicable intellectual property rights. Normal personal use and uses permitted by law remain allowed; other reuse may need the rights holder's permission.

Third-party names and marks belong to their owners. Links to official portals or other sites do not make those sites part of our service or imply endorsement. Check their terms before using them.

11. Responsibility and consumer rights

We are responsible for exercising reasonable care in our agreed advisory services. We cannot control an authority's auction decisions, third-party performance or market prices, but these limitations are not a blanket exclusion of responsibility for our own conduct. Responsibility for loss is determined under applicable law and the agreed service scope.

Nothing here excludes liability that cannot lawfully be excluded, including remedies for fraud, misrepresentation or deficient services where applicable. Your nonwaivable consumer rights, refund rights and access to competent consumer forums, regulators and courts remain intact.

12. Changes to these terms

We may publish revised terms with an updated date for future use and orders. A website update does not retrospectively change an existing order's agreed fee or scope or remove rights that have already accrued. Any change requiring your agreement or notice under applicable law will be handled accordingly.

13. Governing law and jurisdiction

These terms are governed by the laws of India. Disputes may be brought before courts of competent jurisdiction, subject to applicable law. Nothing here restricts any statutory right to approach a competent consumer forum, regulator or other authority.

14. Support and grievances

Support: services@compounding.investments.
Business phone: +91 91296 46107.
Grievance contact: Utkarsh Awasthi, utkarsh@trayakshvi.tech.

You may raise a grievance directly. Support will never ask you to share an OTP, PIN, password, full card details or CVV to process a complaint or refund. See Contact for our operator and office details.